FAQ

What are the documents that are required for renting a chauffeur driven car?

Unless you are a credit client (duly approved by us with an identification number) you require to have a valid credit card with adequate credit limit to cover the rental charge.

How do I pay for the vehicle?

The payment can be made by one of the following ways: 1. Credit Card Payment 2.Cash Payment, in case you are an approved credit client, the payment will be made as per agreed payment process/terms.

Can I use my debit card for payments?

Yes, you can use debit card for payment purposes but please note that same will be charged at start of rental for the rental charges.

Can I reserve a specific model of car?

Effort is made to provide model requested, however, it is sometimes difficult to guarantee a particular model. In case you do not get your preferred choice, you will receive the car within the same car category.

Who pays for the cost of fuel ?

The cost of fuel/oil included in the rental charges.

What other taxes do I need to pay ?

You need to pay service tax, sales tax and other government liability levies extra as applicable . If the vehicle is taken out of the state limits from where the car is rented, the border tax are charged extra.

What do I need to pay in case I travel outside the kolkata?

In case of outstation usage, a minimum billing of 225 km per day will be applicable and rate per km as per our rates for chauffeur drive will be considered. You will also have to pay for chauffeur halt charges.

How much deposit do I have to leave to hire a car ?

There is no security deposit in case of renting a chauffeur driven car.

What is the shortest time in which I can book a car before I travel ?

Car rental bookings should be made at least 24 hours prior to travel.

If a car doesn't reach a pickup point or late, what do I do ?

We ensure that the car reaches your pickup point before time. We also make every effort to provide you the car number/chauffeur name & mobile number before hand so that in such situation , you can locate the chauffer by calling on his mobile directly. However in case you are Unable to locate our chauffeur, please dial the number of BOSS CAR local office.

What will happen in case my flight gets delayed? Will the chauffeur wait for me? Will be I charged?

We always ask for an incoming flight number in order to track your flight in case of delay .Your rental vehicle will be kept for you if your flight is delayed. The chauffeur will only wait one hour after the scheduled time. In case the flight is delayed by more than an hour , arrangements can be made for someone to meet you but this will be incur extra charges.

What are the cancellation charges for reservation?

Cancellation 6 hours prior to pick up will attract cancellation charges equivalent to the full r amount for first day's rental.

Hire for Outstation | Hire for Local | FAQ | Car Mgmt | Contact Us
Copyright 2014 by JSV Car Rental Pvt. Ltd., All Rights Reserved.
Designed & Developed By - JSPA Solutions